Incident #319
The most recent tracked incident was a negative critical alert triggered by sustained conditions. Across the visible window, the game added 252 reviews, the current 1-hour directional delta sits at 96, and the incident peak reached 96 in 1 hour. The current incident is still live.
Before score
30.0%
Current score
30.0%
Change 0.0%
Review velocity
96 reviews
May 12, 2026, 6:28 PM - May 12, 2026, 8:50 PM
Cause confidence
Patch Backlash (64% confidence)
The most recent tracked incident was a negative critical alert triggered by sustained conditions. Across the visible window, the game added 252 reviews, the current 1-hour directional delta sits at 96, and the incident peak reached 96 in 1 hour. The current incident is still live.
Peak tier: CRITICAL. Review velocity spiked to 96 reviews. Score moved 0.0%. Still active.
Likely causes: Patch Backlash. Trigger type: sustained. See the timeline tab for event-level detail and patch notes.
Opened: May 12, 2026, 7:50 PM
Status: Still active
Peak severity: critical
Score change: 0.0%
Trigger: sustained
Before / after
Window from May 12, 2026, 7:58 AM to May 12, 2026, 9:00 PM.
Score before
30.0%
Score now
30.0%
Change
0.0%
Reviews added
252
Peak velocity
115/h
Common questions
Quick answers about what happened and why.
What happened?
Overwatch® saw a sudden spike in negative reviews. 252 additional reviews were posted during the tracked window.
How severe was it?
This was a severe incident with a large wave of reviews.
What caused it?
Patch Backlash (100%)
Is it over?
This incident is still active. The review score may still be changing.
How much did the review score change?
The score moved by 0.0 points, from 30.0% to 30.0%. At its busiest, the game received 115 reviews per hour.
Were other games affected too?
No related incidents were detected for other games in the same time period.
Opened: May 12, 2026, 7:50 PM
Status: Still active
Peak severity: critical
Score change: 0.0%
Trigger: sustained
Incident velocity window
Impact 0.0%
