Post-incident wrap-up #70
The most recent tracked incident was a positive critical alert triggered by sustained conditions. Across the visible window, the game added 388 reviews, the current 1-hour directional delta sits at 111, and the incident peak reached 111 in 1 hour. 1 earlier incident have already resolved.
Incident opened Apr 14, 2026, 8:19 PM and resolved Apr 14, 2026, 9:09 PM.
Peak tier reached: CRITICAL.
Reported score change during incident window: 0.0%.
Estimated time to peak: -61 m.
Estimated time to resolve: 50 m.
Before / after
Window from Apr 14, 2026, 8:34 AM to Apr 14, 2026, 11:08 PM.
Score before
29.0%
Score now
29.0%
Change
0.0%
Reviews added
388
Peak velocity
104/h
Composite impact score
low (29)Tier severity
+24
Review volume delta
+3
Peak velocity
+2
Score movement
+0
Resolution duration
+0
Likely cause ranking
Probabilities are heuristic and derived from approved tag assignments, classifier confidence, and editorial overrides.
100%
Sustained positive flow indicates sentiment recovery.
Incident FAQ
Auto-generated summary designed for quick sharing, operations handoffs, and SEO-friendly incident context.
What happened?
Overwatch® entered a positive critical incident with 388 additional reviews in the tracked window.
How severe was it?
Incident reached critical severity with high confidence pressure signals. Composite impact score is 29/100 (LOW).
What are the most likely causes?
Positive Turnaround 100%
Is it resolving?
Resolved after 50 m with still elevated current sentiment state.
How far did sentiment move from normal?
Score moved by 0.0 points, from 29.0% to 29.0%. Peak velocity reached 104 reviews/hour.
Does it resemble a broader cluster?
No related incidents were detected across connected titles in the current comparison window.
External trigger timeline
Correlates model milestones with seasonal overlap and cause evidence to explain likely trigger context.
Apr 14, 2026, 7:18 PM
Peak pressure window
Peak tier reached CRITICAL.
Apr 14, 2026, 8:19 PM
Incident opened
Model opened a positive critical incident via sustained trigger logic.
Apr 14, 2026, 8:19 PM
Likely cause: Positive Turnaround
Sustained positive flow indicates sentiment recovery. (alerts.trigger_type)
Apr 14, 2026, 8:28 PM
Signal update: escalated
Tier transitioned warning -> critical.
Apr 14, 2026, 9:08 PM
Baseline divergence
1h direction velocity ran at 20.37x slot baseline.
Apr 14, 2026, 9:09 PM
Incident resolved
Incident exited alert thresholds and moved to resolved state.
Recovery tracking
Forecast ETA to normalize sentiment: Now (HIGH confidence)
Post-incident behaviour is close to expected baseline levels.
Time to peak
-61 m
Time to resolve
50 m
Score at start
29.0%
Score at peak
29.0%
Uplift
0.0 pt
Recovered +24 h
n/a
Recovered +7 d
n/a
Recovered +30 d
n/a
Sentiment stabilised
No
Alert timeline
Escalation history across active and resolved incidents for this game.
Started Apr 14, 2026, 8:19 PM
Opened at warning severity
Apr 14, 2026, 8:18 PM
Trigger: sustained
Escalated from warning to critical
Apr 14, 2026, 8:28 PM
Trigger: sustained
Peaked at critical severity
Apr 14, 2026, 8:48 PM
Resolved from critical severity
Apr 14, 2026, 9:08 PM
